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Your privacy is our priority. We strongly believe that Internet services should only collect as little data as necessary for their activity, and this is the standard to which we hold ourselves.
Thus, the only personal information that we collect and keep in our database is your e-mail and IP addresses. Email addresses are used to send products, invoices, log you in, and keep track of your orders and loyalty points. At a later date, we may use your e-mail for some additional communication (news, promo codes, etc.), as is usual for an e-commerce platform.
Both e-mail and IP addresses are means to legally identify you, better comply with regulation, and fight against fraud and other illicit activities.
We will never, under any circumstances, share this personal information with any third party unless we absolutely need to — for example, your e-mail address with suppliers that send products directly to you, instead of going through us to distribute them.
On to the legal chimichanga, now!
This Privacy Policy describes how REDEEMFOR.ME (the “Site” or “we”) collects and uses your Personal Information when you visit or make a purchase from the Site.
After reviewing this policy, if you have any additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at contact@redeemfor.me.
When you visit the Site, we collect certain information about your device, your interaction with the Site, and the necessary information to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
The Site is not intended for individuals under the age of 18. Minors need their legal guardian's consent to access our service. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above.
We use your personal Information to provide our services to you, which includes: processing payments, delivering your order and invoice, and keeping you up to date on new products, services, and offers.
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.
We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.
We may use limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above.
Your Personal Information will initially be processed in France by REDEEMFOR.ME, and in some cases, may be transferred within or outside of Europe boundaries for storage and further processing by suppliers.
If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above.
If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We only use functional cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as your cart, e-mail address for faster checkout, and region selection). This means that you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
We use the following cookies to optimize your experience on our Site and to provide our services.
| Name | Function | Duration |
|---|---|---|
| _type_filter | Used to save gift card filter selection locally. | 1 day |
| _cart_content | Used to save current cart content locally. | 1 day |
| _country | Used to save region selection locally. | 1 day |
| _recent_orders | Used to save your past orders locally. | 1 year |
| _email | Used to save your e-mail address for faster checkout and login locally. | 1 year |
| _session_token | Used to save your token for automatic login locally. | 1 year |
| _cookie_ack | Used to save cookie banner acknowledgment locally. | 1 year |
| _banano_display | Used to save whether you want to use Banano or not on the website locally. | 1 year |
None
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 1 day and 1 year from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our suppliers, as they are stored at time of purchase in our database.
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: to CNIL's website.